AskAITools Privacy Policy

Introduction

AskAITools is an AI tools search engine and directory platform operated by Zillion AI LLC. Through this platform, users can search for and discover various AI applications. Whether you access our services via our website or interact with our customer support team, we highly value your privacy and are committed to respecting and protecting it.

This Privacy Policy explains how we handle your personal data and how we collect, use, and disclose your information when you interact with us through our website https://askaitools.ai (hereinafter referred to as "the Website"). Regardless of the country or region you are from, we protect your privacy rights to the same standard.

Definition of Personal Data

At AskAITools, we consider any data related to an identified or identifiable individual as "personal data." This includes data that can directly identify you (such as your name) and data that can indirectly identify you through reasonable inference (such as your device serial number). For the purposes of this Privacy Policy, aggregated data is considered non-personal data.

Consent

By using our Website, you consent to our Privacy Policy and agree to its terms. If you have any questions or need further information, please contact us at [email protected].

Third-Party Services

We may collaborate with third-party service providers or provide links to third-party applications on our platform. This Privacy Policy does not apply to how third parties define or use personal data. We recommend that you read their privacy policies and understand your privacy rights before using third-party services.

Protecting Your Personal Data

Protecting the security of your personal data is our top priority. We employ a variety of security measures to ensure your information is well-protected on our platform.

How We Protect Your Data

We incorporate robust security features into our services to prevent unauthorized access, alteration, disclosure, or destruction of the information we collect and store. Here are some of the measures we take to protect your data:

  • Encryption Technology: We use advanced encryption technology to keep your data private and secure during transmission. This includes using SSL/TLS protocols to protect data from interception and tampering during transmission and storage.

  • Security Monitoring: We continuously monitor our systems and services to detect and automatically block security threats. If we identify any risks that you need to be aware of, we will promptly notify you and guide you on the necessary protective steps.

  • Internal Security Measures: We strictly limit the number of employees, contractors, and agents who can access personal data and require them to comply with strict confidentiality obligations in their contracts. Any violation of these obligations may result in disciplinary action or termination of the contract.

  • Security Reviews and Training: We regularly review our information collection, storage, and processing practices, including physical security measures to prevent unauthorized access to our systems. We also communicate our privacy and security guidelines to all employees and strictly enforce these guidelines.

Your Role

While we take the above measures to protect your personal data, no method of internet transmission or electronic storage is 100% secure. We encourage you to take steps to protect your information, such as:

  • Using Strong Passwords: Choose strong passwords and change them regularly to reduce the risk of account breaches.

  • Keeping Devices Secure: Ensure your devices have the latest security patches and antivirus software installed to protect against malware attacks.

Transparency and Accountability

We are committed to handling your personal data transparently. If we detect any security threats, we will notify you promptly and take necessary measures to protect your information. Additionally, we work with external auditors to regularly assess the effectiveness and compliance of our security measures.

Data Protection Laws

We comply with relevant data protection laws and regulations, ensuring your data is appropriately protected regardless of where it is processed or stored. We collaborate with data protection authorities worldwide to address any complaints related to data transfer and processing.

Through these measures, we strive to provide a secure environment, allowing you to use our services with confidence.

Children's Privacy Protection Measures

We are committed to protecting the personal information of children.

  • Our services are not intended for children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
  • If a parent or guardian becomes aware that their child has provided us with personal information without their consent, please contact us immediately. Parents or guardians can request the deletion of their child's personal information by contacting us at [email protected].

Through these measures, we strive to protect children's privacy while providing high-quality services.

Information We Collect

During your use of AskAITools, we may collect and store various types of information to provide you with better services. The categories and purposes of the information we collect are as follows:

Personal Data

We may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal data includes, but is not limited to:

  • Email Address: Used for account registration, login, and sending important notifications.
  • First and Last Name: Used for account creation and personalized services.
  • Public Avatar from Third-party Internet Services: Such as Google, GitHub, etc., used for visual representation of personal information.

Usage Data

We collect various usage data when you use the services. This data is not linked to any personally identifiable information and is collected to better understand user habits and improve our services. This includes, but is not limited to:

  • Internet Protocol Address (IP Address): Used to identify and resolve technical issues, ensure account security, and prevent fraud.
  • Browser Type and Version: Used to optimize and improve our website's performance across different browsers.
  • Pages Visited and Access Times: Used to analyze user behavior, understand which pages are most popular, and enhance content and user experience.
  • Time Spent on Pages: Used to gauge user interest in content and help improve content arrangement.
  • Unique Device Identifiers and Other Diagnostic Data: Used to monitor and fix technical issues, ensuring service stability and security.
  • System Activity: Including page crashes, performance data, etc., used to improve overall service quality.
  • Click and Scroll Behavior: Used to optimize page layout and design, enhancing user experience.
  • Search Input Content: Used to improve search functionality and provide more relevant search results.
  • Application Preference Information: Used to provide personalized recommendations and optimize user experience.
  • Transaction Information: Including purchase history, payment methods, etc., used to manage and process transactions.
  • Content You Create or Provide to Us: Such as comments, submitted materials, communication content, etc., used to improve services and user interaction.

Device Information

We may collect information related to the devices you use, including:

  • Device Type: Such as computer, mobile phone, or tablet, used to ensure our website is compatible across various devices.
  • Device Operating System and Version: Used to optimize and improve our services, ensuring smooth operation on different operating systems.
  • Unique Mobile Device ID: Used to identify and resolve technical issues.

Location Data

With clear prompts and your permission, we may collect and use your approximate location data to provide location-based services and features, such as geographically relevant promotions and recommendations for nearby AI applications or content.

Account Login Status

  • When Logged In: When you log in to your AskAITools account, we collect and store information related to your account, such as your personal data, usage data, and preference settings. This information helps us provide more personalized and relevant services.
  • When Not Logged In: You can still use our services without logging in. In this case, we will still collect information through a unique identifier tied to your browser, application, or device. This allows us to retain your preferences across browsing sessions and perform other functions, such as keeping your preferred language or displaying more relevant search results based on your activity.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our services and store certain information. Tracking technologies include:

  • Cookies or Browser Cookies: Used to store user preferences and other information, enhancing user experience.
  • Flash Cookies: Used to collect and store information about your preferences or activity.
  • Web Beacons: Used to count and analyze user interactions and behavior.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use these tracking technologies for the following purposes:

  • Necessary/Essential Cookies: These cookies are crucial for providing our website's services, such as user authentication and fraud prevention.
  • Functional Cookies: These cookies allow us to remember your preferences and settings, providing a more personalized experience, such as language settings and login information.

You can disable cookies entirely through your browser settings, but this may make certain features of our services unavailable.

How We Use Your Information

We collect your information to provide and improve our services, ensure the security of your account, and communicate effectively with you. We use your information for the following purposes:

Providing and Maintaining Our Services

We use your information to provide and maintain AskAITools services, including processing search requests, recommending AI applications, ensuring the proper functioning of services, and improving service features. For example, we use your browser type and version information to ensure our website performs well across different browsers.

Managing Your Account

We use the personal data you provide to manage your account registration and login, ensuring you can access various features and services as a registered user. By managing your account information, we can offer you a personalized service experience.

Processing Transactions

We use your information to process transactions, including purchase history and payment methods. This information helps us complete your orders and ensure the security and accuracy of transactions.

Communicating with You

We will contact you via email, text message, or other electronic communication methods to provide information related to functions, products, or services (including security updates). We may also send you news, special offers, and general information about other goods, services, and events we offer unless you opt out of receiving such information.

Providing Personalized Services, Including Content and Advertising

We use the information we collect to provide personalized content and recommendations. For example, based on your search history and application preferences, we can recommend AI tools and content that may interest you. We may also display personalized ads based on your interests and activities within AskAITools.

We do not collect your sensitive information (e.g., race, religion, sexual orientation, or health status), nor do we display personalized ads based on sensitive categories. We do not share information that can be used to identify you personally, such as your name or email address, with advertisers.

Security and Fraud Prevention

We use your information to enhance the security and reliability of our services, detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm AskAITools, our users, or the public. For example, we use IP addresses to identify and prevent suspicious activity.

Improving Our Services

We use the data we collect to understand and analyze how users interact with our services, develop new products, features, and functionalities. For example, analyzing search input content and user feedback helps us improve search functionality and user experience.

Legal Compliance

We use your information to comply with applicable laws, regulations, and legal processes, including fulfilling tax or reporting obligations or complying with legitimate government requests.

Managing User Requests

We process and manage any requests you make to us, ensuring that we provide you with timely and effective support and assistance.

Other Business Purposes

We may use your information for other business purposes, such as data analysis, identifying usage trends, evaluating, and improving our services, products, marketing, and user experience.

If we use your information for purposes not covered by this Privacy Policy, we will seek your consent in advance.

Situations Where We May Share Your Information

We highly value your privacy and are committed to sharing your personal information only under specific circumstances. Here are the situations where we may share your information:

When You Share Your Information

Many of our services allow you to share information with others, and you can control how you share it. For example, you can submit comments or reviews of AI applications on AskAITools. Please note that if you share information publicly, others may be able to find your content through search engines. When you interact with certain services while logged into your account (e.g., commenting on an application), your name and profile picture may appear next to the activity.

When We Share Your Information

We do not share your personal information with companies, organizations, or individuals outside of AskAITools except in the following cases:

  • For Legal Reasons: We may share your personal information with external parties if we have a good faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

    • Comply with any applicable law, regulation, legal process, or enforceable governmental request.
    • Enforce applicable Terms of Service, including investigating potential violations.
    • Detect, prevent, or address fraud, security, or technical issues.
    • Protect against harm to the rights, property, or safety of AskAITools, our users, or the public as required or permitted by law.

  • Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, or if we transfer our business to another company, we may share or transfer your personal information. In such cases, we will continue to ensure the confidentiality of personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

  • With Service Providers: We may employ third-party service providers to assist us in operating our data centers, delivering products and services, improving internal business processes, and providing other support to customers and users. These service providers are required to adhere to our privacy policy, process your personal data only according to our instructions, and not use the personal data we share for their own purposes. Once their tasks are completed, they must delete or return the data.

  • Partners: Sometimes we may partner with third parties to provide services or other products, such as subscription payment services with payment partners. AskAITools requires partners to protect your personal data.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal data, including as defined by Nevada and California laws. We also do not "share" (as defined by California law) your personal data.

Data Transfer

International Data Transfer

To provide you with our services, your personal data may be transferred to and accessed by servers around the world. This means your information may be transferred to, processed, and stored on computers located outside your country or region. Regardless of where your data is stored, we will implement the same high level of protection.

Our Data Transfer Practices

  1. Cross-Border Data Transfer:

    • Global Service: To provide a seamless global service, your personal data may be transferred to servers in multiple countries or regions. These data transfers help ensure the reliability and performance of our services.
    • Data Storage and Access: Regardless of where your data is stored, we apply the same stringent privacy protection measures to ensure your personal data is adequately protected.

  2. Compliance with Legal Requirements:

    • Legal Frameworks: We comply with applicable data protection laws and frameworks to ensure your data is protected wherever it is transferred. For example, when transferring data within the European Economic Area (EEA), we adhere to the applicable Standard Contractual Clauses (SCC) to safeguard your data.
    • Complaint Resolution: If we receive a formal written complaint, we will contact the complainant to address their concerns. We will work with relevant regulatory authorities, including local data protection agencies, to resolve any complaints related to the transfer of your data that cannot be resolved directly between us and you.

  3. Data Protection Measures:

    • Security Measures: We take all reasonable and necessary measures to ensure your data is processed securely and in accordance with this Privacy Policy. These measures include data encryption, access controls, and regular security reviews.
    • Third-Party Service Providers: We may transfer your data to trusted third-party service providers to help us deliver our services. These providers are required to adhere to our privacy policy and may only process your data according to our instructions.

User Consent

By using our services and submitting your personal data, you consent to the transfer of your data to locations outside your country or region. We are committed to taking all reasonable steps to protect your data and ensure it is handled in accordance with this Privacy Policy.

Specific Country Regulations

  • European Union and Switzerland: For users from the European Union and Switzerland, we comply with the applicable Standard Contractual Clauses (SCC) to ensure data protection.
  • U.S. State Laws: We comply with U.S. state privacy protection laws, including the California Consumer Privacy Act (CCPA), to ensure the privacy rights of users' data.

Retention of Your Information

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable law. Below are the specific details regarding our data retention practices:

Retention Period

We retain personal data for the period necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy or our specific service privacy notices. When determining the retention period, we carefully assess whether we need to retain the personal data collected and strive to keep the retention period as short as possible.

Data Types and Retention Periods

  • Personal Data: We retain your personal data for as long as you use our services and for a reasonable period thereafter to complete relevant purposes or as required by law. If you delete your account or request the deletion of your personal data, we will follow our deletion process to securely and thoroughly remove this data from our servers.
  • Usage Data: The retention period for usage data is typically shorter and is mainly used for internal analysis and improving service functionality, unless the data is required to enhance security or we have a legal obligation to retain it for a longer period.

Data Deletion and Anonymization

When you delete data, we follow our deletion process to ensure your data is securely and thoroughly removed from our servers or retained only in an anonymized form. We take measures to protect AskAITools against accidental or malicious deletion of information. Therefore, if you delete certain content, it may take some time before we remove copies from our active and backup systems.

Legal Obligations and Business Needs

We may extend the retention period for certain data due to legitimate business needs or legal requirements. For example, to ensure security, prevent fraud and abuse, or retain financial records, we may need to keep certain data for a longer duration.

Your Privacy Rights

We respect your rights to be informed about, access, correct, delete, and restrict the processing of your personal data.

Exercising Your Privacy Rights

We are committed to protecting your privacy rights and provide various ways for you to exercise these rights:

  • Access and Correction: You have the right to access the personal data we collect about you and request corrections to any inaccurate information.

  • Object to Processing: You have the right to object to our processing of your personal data.

  • Deletion and Restriction of Processing: In certain circumstances, you have the right to request the deletion of your personal data or restrict its processing.

  • Submitting Requests: To exercise these rights, you can contact us at [email protected]. We will respond to your request within one month of receipt.

In certain cases, we may not be able to honor your request. For example, if you request the deletion of your transaction data but AskAITools is legally obligated to retain records of that transaction to comply with applicable laws. We may also deny requests that would affect our legitimate use of data for anti-fraud and security purposes, such as when you request the deletion of an account that is under investigation for security concerns. Other reasons for denying privacy requests include if the request would compromise the privacy of others, is frivolous or vexatious, or is extremely impractical or unreasonable.

Below are the privacy rights controls we provide and how you can manage your privacy rights.

Accessing and Managing Your Information

You can access and manage information related to your account at any time, including:

  • Viewing and Updating Information: After logging into your account, you can view and update the information stored in your account at any time. For example, you can manage your profile, email address, and other details.

  • Activity Controls: You can decide what types of activity data are saved in your account. For instance, you can choose to save or delete your search history.

  • Sharing Settings: For content you share, you can choose the scope of sharing and modify or revoke sharing settings at any time.

Exporting and Deleting Your Information

You can export copies of your information from your account or delete information in your account at any time:

  • Exporting Data: If you need to back up your account content or use it with non-site services, you can export a copy of this content.

  • Deleting Information: You can delete content from specific services, delete specific activity records from your activity history, delete specific products along with the personal information associated with those products, or delete your entire account.

Privacy Settings

You can manage and control your privacy settings in the following ways:

  • Browser Settings: You can configure your browser to manage cookies, such as showing prompts or blocking all cookies from specific domains. Note that some services may require cookies to function properly.

  • Device Settings: Your device may have controls to manage what information we can collect. For example, you can adjust the permissions granted to applications.

Specific Legal Rights

Depending on the privacy protection laws of different countries and regions, you may have additional rights:

  • California Consumer Privacy Act (CCPA): California consumers have the right to request that businesses disclose, delete, and not sell their personal data.

  • General Data Protection Regulation (GDPR): Users in the European Economic Area have the right to access, correct, delete, restrict processing, object to processing, and the right to data portability.

We are committed to protecting your privacy rights in accordance with applicable laws and our policies.

About This Policy

Scope of This Policy

This Privacy Policy applies to all services we offer, whether accessed through our website, mobile applications, or other means. This policy does not apply to services with separate privacy policies that are not included in this Privacy Policy, nor does it apply to third-party companies and individuals that provide services, including links or advertisements within our services.

Revisions to This Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or legal requirements. When we make updates, we will display the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about any changes.

If we have your contact information, such as your email address, we will also notify you in advance to ensure you are aware of these changes and have the opportunity to make informed decisions.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please feel free to contact us at:

Email: [email protected]

Through these measures, we are committed to ensuring your privacy rights are fully protected and addressing any privacy concerns you may have.

Updated by the Zillion AI Legal Team on July 1, 2024